Knowledge and expertise for Living Well members
Dr. Suzanne Dibble, RN, PhD — Chronic Health Care
Dr. Dibble is Professor Emerita at the Institute for Health & Aging, UCSF School of Nursing. She received her doctorate in Nursing from the University of California, San Francisco. Dr. Dibble focuses on developing care models for those with chronic illnesses and terminal diseases, including breast cancer. She is dedicated to promoting culturally appropriate clinical care and is the founder and Co-Director of the Lesbian Health Research Center. She is a prolific writer who has many published books and articles in the lay and academic press. Her books include: Culture and Clinical Care (2005), You and Your Asthma (1980), and Culture and Nursing Care: A Pocket Guide (1996) which was chosen as one of the most valuable texts of 1996 by the American Journal of Nursing.
Jeffrey Kaye, MD — Geriatric Neurologist, Technology and Aging
Dr. Kaye graduated from Amherst College as an Independent Scholar and received his medical degree from New York Medical College. He trained in neurology at Boston University where he served as Chief Resident in Neurology. Following his residency, he completed a Fellowship in Movement Disorders. The next three years were spent as a Medical Staff Fellow at the National Institute on Aging, National Institutes of Health in the Laboratory of Neurosciences. He moved to Portland, Oregon in 1989 to develop the Aging and Alzheimer's Center program. He is currently Professor of Neurology and Biomedical Engineering at Oregon Health and Science University (OHSU). He directs the NIA - Layton Aging and Alzheimer's Disease Center at OHSU and the Portland Veterans Affairs Medical Center. He also directs ORCATECH - the Oregon Center for Aging and Technology. His clinical activities include Director of the Aging and Alzheimer's and Memory Assessment Clinics at OHSU and the Dementia and Geriatric Neurology Clinics at the Portland VA Medical Center.
Elizabeth Landsverk, MD — Geriatric Physician
Dr. Landsverk, Founder of ElderConsult, serves the older individuals in her community in multiple roles. She makes house calls to address the spectrum of concerns facing frail elders up until their last day. She was recruited to teach UCSF Family Practice Residents in the academic year 2008-2009 and has served as the Medical Director of Vitas Hospice. In her consulting role, she advises patients and their care givers on issues related to aging, including maintaining strength and agility, screening for chronic diseases, identifying and living with memory problems, diagnosis and treatment of dementia and agitation, mood disorders, and pain. She teams with Primary Care Physicians on issues including medications, goals of care, family concerns, and strategies to help individuals maintain independence. Elizabeth got her MD from Stanford University, and trained at the University of Virginia, Harvard Medical School, and Mt. Sinai in NYC.
Howard Lau — Entrepreneur in the Geriatric Field
Mr. Lau is founder and CEO of CareMinds.com, a website serving the needs of the eldercare community. Mr. Lau is also a Managing Director of East Gate Capital, a Silicon Valley based venture capital firm. Prior to his current responsibilities, Mr. Lau was Executive Vice President of SAP, founder of SAP Ventures, a founder of Concurro, Inc. and has held management positions at Oracle, Sun Microsystems and Accenture. Mr. Lau has a B.S. in Industrial Engineering from Stanford University.
Marguerite Manteau-Rao, LCSW, MBA — Senior Living & Caregiving
Marguerite Manteau-Rao is the co-founder of Senior Living Consult, a network of senior living experts and consultants. Marguerite's expertise is in dementia care, particularly in the areas of caregiver training and engagement of persons with dementia and other neurodegenerative conditions. She is the co-founder of the Presence Care Project, a project aimed at the dissemination of the Presence Care training, a new, innovative mindfulness-based training for dementia caregivers. Marguerite's main interests are in improving the quality of life of elders in long-term care settings, along with community organizing initiatives to support aging in place for frail elders. She is a frequent guest speaker at local and national organizations and conferences. She is a member of the California Assisted Living Association (CALA) Associate Member Speakers' Bureau. Marguerite is a licensed clinical social worker and registered art therapist with a mindfulness-based psychotherapy private practice in Palo Alto, CA. She facilitates the Stanford Parkinson's Caregiver Support Groups. She is a mindfulness-based stress reduction (MBSR) instructor, ex- Zen Hospice volunteer. Marguerite has an active social media presence, including writing for the Huffington Post and Mind Deep blogs, a large Twitter following, and co-founding of the Insight Meditation Center social networking community. Marguerite has an MSW from Loyola University of Chicago, and an MBA from University of Chicago. Her business background includes many years as a marketing and advertising executive for Fortune 500 companies. She was born and raised in France, and works with both French and English speaking clients.
Jonathan Mueller, MD — Neuropsychiatrist
Dr. Jonathan Mueller practices psychiatry and neurology in San Francisco, California. Dr. Mueller graduated with an MD 35 years ago. A leader in Neuropsychiattry, Dr. Mueller runs the San Francisco Clinical Neurosciences. Dr. Mueller attended the University Of Texas Southwestern Medical Center at Dallas and did his residences at: Harvard; Stanford, and University of California in San Francisco. Currently he is an Associate Clinical Professor at the Department of Psychiatry in the School of Medicine at UCSF, in San Francisco.
Dr. Mueller is certified by the Board of Psychiatry and Neurology and with numerous publications and research. He is also well known by his contributions on the creation and development of the COGNISTAT (a rapid, but cognitive domain specific, assessment of patients with strokes, head injuries, dementia syndromes, and a wide variety of neuropsychiatric conditions). As Living Well Advisor, Dr. Mueller supports Living Well best practices for early detection of dementias and support of people living at home with brain injuries or mental illnesses.
Laura Page — Training & Customer Service
Laura is a training professional and consultant with twenty years of experience providing luxury-level service for world-renown, five-star companies with culturally diverse staff. She is an expert in assessment, design, implementation, and evaluation of a wide range of training programs with a specialization in customer service excellence.
Most recently, Laura served as the Director of Learning and Development for Mandarin Oriental Hotel, San Francisco, a member of the prestigious, international Mandarin Oriental Hotel Group. In this capacity, she created the Mandarin's service manuals, directed the training efforts, and played a key role in establishing a culture of quality that resulted in the hotel receiving numerous awards for outstanding service including the coveted Mobil Five-Star rating for four consecutive years.
As a consultant, Laura has developed customized training and evaluation programs for a wide range of clients including luxury hotels and resort, private clubs, and financial institutions.
Susan Rotella — Senior Living and Technology
Ms. Rotella is a management consultant who brings a distinctive combination of operations, marketing, sales, and financial management skills to organizations committed to enabling seniors to live independent, safe, and enriched lives. She specializes in marketing strategy, new product and market development, and operations, having honed these skills during 25 years in the senior living and technology industries. She is passionate about working with executives in both early stage and established organizations to successfully bring new products and services to market, to improve and scale operations, and to reposition existing operations to meet future market needs.
Ms. Rotella held executive positions with mission-driven senior care pioneers including Sunrise Senior Living, a premier provider of assisted living services internationally since 1981, and Northern California Presbyterian Homes and Services, a not for profit organization with a rich, 50-year history of providing residential and community services to seniors from diverse economic backgrounds. Prior to her transition to the senior care sector, Ms. Rotella held marketing, operations, and sales management roles in early stage and Fortune 500 wireless, media, and Internet technology companies including AirTouch Communications (now Verizon Wireless), SPRINT, Pacific Telesis (now AT&T), Premier Retail Networks, and RealNames (an Internet navigation company). She holds an M.B.A. in Corporate Strategy from the University of Michigan and a B.B.A. in Public Accounting from Hofstra University. She is a member emeritus of the New York State chapter of the American Institute of Certified Public Accountants and served on the audit staff at Arthur Andersen and Company.
Kris Schaeffer, CPLP — Learning & Performance
Kris Schaeffer works with organizations to develop the people and systems needed to do masterful work. Her consulting firm, Kris Schaeffer & Associates, helps clients build their human resource talent, first by isolating the critical skills and best practices that distinguish excellent performance. Then, KS&A designs the training and learning experiences that develop and improve the human capacity to achieve and sustain these skills. KS&A has developed the curricula for clients such as the American Institute of CPAs, MasterCard, Pepsi-Cola, Pacific Bell, and Viacom. KS&A also works with start-ups to build their human capital and performance management practices at the same time as they grow their business. Kris Schaeffer is a Certified Professional in Workplace Learning && Performance, a designation that integrates nine specialties in talent management, human performance improvement, and instructional design. Ms. Schaeffer held internal positions in charge of Organization Development and Training and as the Vice President of Training for several firms before founding her company 26 years ago.
Allan Treadwell, MD — Internal Medicine and Geriatric Physician
Dr. Allan Treadwell practices Internal Medicine in San Francisco and Marin County, California. Dr. Treadwell graduated with an MD 19 years ago from The George Washington University School of Medicine and Health Sciences. Dr. Treadwell completed his residence in Internal Medicine at the University of California Davis Medical Center. Dr. Treadwell was honored with the Patients' Choice Award in 2008 and 2009. Currently, Dr. Treadwell shares his expertise among his practice at the UCSF Parnassus campus, his boutique medical practice that specializes in home-visits and emergencies, and Living Well members.
Chip Conley — Founder and CEO of Joie de Vivre Hospitality and Author, PEAK: How Great Companies Get Their Mojo from Maslow
Chip Conley is the founder and CEO of Joie de Vivre Hospitality, California's largest boutique hotel company which was founded in 1987. At the age of 26 with no industry experience, Chip created The Phoenix, taking a 1950's seedy motel and turning it into a world–renowned "rock ‘n roll hotel" that catered to celebrities from David Bowie to Linda Ronstadt. Building on transformational leadership practices, and an innovative design formula that enables customers to experience an "identity refreshment," the company now consists of over 40 unique and award–winning hotels, restaurants and spas across the state with over 3,000 employees and revenues approaching $250 million. Joie de Vivre was awarded the 2nd Best Place to Work in the San Francisco Bay Area in 2008. Chip and his company's time–tested techniques have been featured in TIME, Fast Company, Fortune, People and the Wall Street Journal.